Sales Policy for JOYCRAFT24

Effective Date: March 17, 2025

At JOYCRAFT24, we are dedicated to providing you with high-quality products and exceptional service. Below is an outline of our sales policy, which explains the terms and conditions associated with purchasing products from our website. By placing an order with us, you agree to these terms.

1. Product Availability

We strive to ensure that the products listed on our website are available for purchase. However, in some cases, certain items may be out of stock or discontinued. If an item you ordered is unavailable, we will notify you promptly via email and offer alternatives, or issue a full refund if necessary.

2. Pricing

All prices displayed on our website are in U.S. Dollars (USD). Prices are subject to change without notice. We make every effort to ensure that the prices listed are accurate, but in the event of a pricing error, we reserve the right to correct the price before processing your order. If a pricing error is discovered after your purchase, we will notify you immediately to discuss the appropriate next steps.

3. Payment Methods

We accept a variety of payment methods for your convenience, including:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure payment methods as indicated at checkout

By submitting your payment, you authorize us to charge the full amount for the products, shipping, and any applicable taxes to your chosen payment method.

4. Order Confirmation

Once you place an order with JOYCRAFT24, you will receive an order confirmation email summarizing your purchase. This confirmation does not indicate that we have accepted your order. We reserve the right to cancel any order at our discretion for reasons such as product availability, payment issues, or fraud prevention.

5. Shipping and Delivery

We process and ship orders promptly, and shipping fees will be calculated at checkout based on your location and the weight of your order. Delivery times may vary depending on your location and the shipping method chosen.

  • Domestic Shipping (U.S.): Delivery times typically range from 3-7 business days.
  • International Shipping: Delivery times may vary and can take 10-21 business days, depending on the destination.

Please note that we are not responsible for delays caused by third-party shipping carriers or customs processes.

6. Taxes and Duties

Sales tax will be applied to orders shipped within the United States based on the applicable state tax rate. For international orders, customs duties, taxes, and fees may be applicable upon arrival in the destination country. These charges are the responsibility of the customer.

7. Order Cancellations

If you wish to cancel an order, please contact us immediately at info@joycraft24.com or call 970-484-7157. We will do our best to accommodate your cancellation request; however, if your order has already been processed or shipped, we may not be able to cancel it. In that case, you will need to follow our return process after receiving the item.

8. Refunds and Returns

Our refund and return policy applies to products purchased from our website. Please refer to our Refund and Return Policy for detailed instructions on how to return items and request refunds. If you return an item in accordance with our policy, we will issue a refund to your original payment method.

9. Customer Service

If you have any questions or concerns regarding your order, product, or our sales policy, please feel free to contact us:

10. Changes to This Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about our sales terms and conditions.

Thank you for choosing JOYCRAFT24 for your shopping experience!